FAQs

+
I've never bought a gun online or through a residential dealer, what is the process?
First, you need to separate the idea of the "sale" and the legal transfer. The sale portion is the exchange of cash for goods and has no bearing on the firearm portion. The legal transfer is where the firearm actually gets transferred from us, the dealer, to you, the individual.
That being said, you would place your order and during the checkout process, most sellers have some sort of FFL finder in which you enter a zip code and can pick an FFL in your area. Once we are selected, the seller typically has all our info on file already and nothing further is required. If we are not on file, or if they do not maintain a database, they may ask you to have us e-mail a copy of our license to them. This is also very common, please reach out to us at: castro@ragnarokarms.com if the latter is the case.
Finally, once the firearm arrives, we will contact you. You do not need to call asking for the status of your firearm, typically, we will call you the same day it arrives and can usually accommodate a pickup the same day as well. We'll schedule a time for you to come in and pickup your firearm, fill out the necessary paperwork, do the background check, and pay the transfer fee. The paperwork and background check must all be done at the time of the transfer. 
+

What do I need to bring for the transfer?

All you need is a valid government issued photo ID (a MI driver's license is the most common) and cash/card to pay for the transfer. A MI CPL can no longer be used as an alternative to the NICS check. Your government issued photo ID must be current/unexpired and MUST show your current residence address or you must have another form of government issued identification that shows your current residence address. If you cannot provide the proper identification to validate your listed residence address, you will be turned away and you will not get your firearm.

+

What forms of payment do you accept for firearm purchases and transfer?

Currently, we are able to accept cash, Visa, Mastercard, Discover, or American Express. There will be a 2% additional charge for any firearm or accessory above $100 if paid with card. 

+

Can you price match a vendor I saw online?

Generally, no. While we are always willing to accept questions, we typically keep our pricing very competitive and cannot alter them.

+
Can I purchase an SBR/SBS/Suppressor from you?

No. We are currently not licensed to handle NFA items and do not have any plans in the near future to do so.

+

Do you sell anything other than firearms?

Yes! We can order a number of various accessories, optics, magazines. If there is something in particular you are looking for, please contact us for more details.
+

I’m having a problem with a firearm I purchased/transferred from you, do you accept returns?

No. All purchases are final and any issue with the final product are between you and the manufacturer. Of course, if we mess something up like ordering an item you did not want, we would cover it.

+

What age do I need to be to purchase a firearm in Michigan?

18+ for long guns (rifles/shotguns) and 21+ for handguns and frames/receivers.
+

$25 seems kind of steep for 5 minutes of paper work for a transfer? Can you do it for less?

No. There is a significant amount of time invested on my end involved in a transfer other than you showing up and filling out some forms. This rate is pretty standard among many FFLs and is lower than many big box stores.
+
Do you offer any other services other than purchases and transfers? I.e. gunsmithing or cerakote?
No. While we can provide a recommendation for services, we do not offer any in house.